Premium Service and Business Model
This long post is a response to several points made above. Thanks for sharing your thoughts, information and your views; this is always interesting and helpful.
My initial task when joining Mojeek as CEO in July 2020 was to decide what our business model would be, and what actions we should prioritise to make progress as a sustainable business. With a full-search-stack, independent IP and our own infrastructure we had, and still have, numerous paths available. We explored and considered many options, to a greater or lesser some extent. Here I will summarise our decisions, actions since, and something about where we are heading.
Whilst building and expanding our free web search services, we decided to focus on two things, initially:
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Contextual, no-tracking, search ads
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Web search API customers
whilst leaving ourselves to pursue a third option, in the medium term:
- Subscription service option(s).
We also decided to experiment with Coil as a micropayments service, as linked to by @mike, but more out of curiosity and a wish to support their goals. Since the objective of Mojeek is to get you quickly to search results, a time-based micropayments service is counter to that. @Josh has hopefully clarified how Coil works. The fact that it is an open protocol, and not a crypto based operation were two big reasons to try Coil rather than explore other options. Using Coil brings us a tiny amount of income but that is not our motivation here.
1. Search Advertising
We have made good progress on our contextual search ads product, with paying Beta customers who have also helped us develop the product. We built our own ads technology, so that we are not dependent on Google or Microsoft ad networks, nor indeed anyone else. Since ads has been discussed here (by @gnome, @archit, @mike, @brad) I will make some additional comments about this.
As we said in the post referenced [Ads on Mojeek] (Ads on Mojeek), Ads “can be a useful economic signal for a buyer and a way for upstarts and smaller brands to get attention and compete.” We believed that then, and contact by people and SMEs since we launched our Beta programme, has confirmed that hypothesis.
With regard to subscription/premium services: we believe these can be, for one thing, discriminatory. We believe that information wants to be free, and that wherever possible and important, information should be free available and accessible by individuals. That’s an ideal, and obviously does not necessarily relate to B2B services. Still Mojeek as a B2C search service should always provide some level of free service which is accessible by anyone. If it takes contextual ads to support that, then so be it, within our guiding principles.
If we return to a society where only a (richer) subsection of people can search for information on the web, then we are heading towards a new dark ages. There was a time when books where accessible only to the rich, elites and religious establishments. We are very conscious of a similar dangerous now digital trend towards a dark cyber age. We assume that we are fighting, and with you, against such forces and trends.
It’s fine @gnome that some people never click on Ads. I’m almost one of them myself. I say almost as I must admit that I will have clicked on a search ad at some point in may years, though probably more often than not accidentally! As we have said and will keep saying “Ads are not the fundamental problem. The fundamental problem is tracking.” Tracking is the main tool of the digital oligopoly and surveillance capitalism; as best understood and expressed by Cory Doctorow.
We couldn’t be an adtech company even if we wanted to be one. To be an adtech company we would need to switch to an operation where we focus on harvesting and using data about you, directly or indirectly through fingerprinting and data trading. That goes totally against our principles, our proposition, and founding principles. Values that sustain us and keep us working on Mojeek every day.
2. API
We have significant revenues now from our search API. In some cases we have been able to succeed by providing capability and terms not offered by Google or Microsoft.
To pursue the subscription options we would need to add value, over and above that which is provided by our free service. Now if you are taking the short road to provide a premium search service, then you can get there quickly if you are willing to pay Google or Microsoft for their APIs. Kagi, Neeva and others as mentioned by @seirdy have done that.
Of course, Mojeek API customers can also take a shorter road of building a premium service by using the Mojeek API, and that would help us and them.
In our case, we are taking the long road and building from the ground up. We also do not wish to support surveillance capitalism companies that compete in search. So building a premium service using Bing or Google, or even Yandex or Baidu for that matter, is not us.
3. Subscription Service
On our chosen path of independence, we have been building the ability to explore premium/subscription services. We will have specific news to share on that very soon; a little taster, if you have not seen before, is here. It is a new product that we restarted work on last year. Version 1 is now nearing completion. The roots of this go back to February 2006 when Mojeek “Personal Search” was announced. More details were reported on here in September 2006. This project was put aside to concentrate on building the Mojeek general web search engine that you use, and we run today. The new product is something that we are intending to bring to this community first, ahead of any general release and after internal testing.